Saturday, February 21, 2009

Intuit is NOT! QuickBooks Pro 2009 Mac and TurboTax

This is my first post ever on any topic.

So just recently I upgraded my QuickBooks Pro Mac to the 2009 Pro version. The software worked better than before so I was okay with paying the Intuit tax. I spend the morning loading my company data into QuickBooks in preparation for doing my corporate taxes.

Today, I installed Intuit's TurboTax Business 2009 on a MS Window's machine. I've used TurboTax for many years. Previously the integration between QBP Mac and TurboTax PC was not great but it would work. However, today I find out that this is no longer the case.

The installation of TurboTax 2009 for Windows was terrible. It needed to install IE 7.0, .Net SDK, and some other software. The installer failed three times during the process, even though it was probably just waiting for the required components to be installed. So I had to restart the process or restart the machine to continue. Finally the TurboTax Business 2008 is working on my PC. I had read on Amazon how the download version gave people headaches, with this install process I can see how that would be.

Firing the software up was not a big deal. It wanted to look for upgrades. Okay, upgrade. TurboTax had to restart...Again. TurboTax offers to transfer my data from last year's return. So far so good. It brings last year's data into the application. The next step of course is to bring in this years accounting data. Somthing that you would think is very simple and a Level I requirement for sister products from the same company.

I had backed up my company data from QuickBooks Pro for Mac to the Windows data file, *.qbb. This is what I did last year. From TurboTax PC, I find the file to import, attempt to import the file, and TurboTax says it can't find QuickBooks 2007 or later on this machine. It WON'T load the file!!!

Googling for answers...Finds that in some small print, Intuit states that this does not work. The marketing geniuses at Intuit comes up with you can easily TYPE the data into TurboTax from QuickBooks Pro reports!!! WHAT?!?!?

I CAN NOT BELIEVE how stupid this is. WHY is INTUIT not supporting a simple import of data from this brand new QuickBooks Pro software into TurboTax??? They have a 60 days money back program, but of course the upgrade happened back in November.

Ugh.

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